We redesignhow businesseswork with AI.

We help growing businesses understand their operations, identify where AI matters, and build the systems to make it work.

A connected operation, with NovaPathCRM, email, documents, and billing connect through NovaPath. AI agents, software, and automation support modern operations. An illustration of our approach.CRMEmailDocumentsBillingNovaPathSOLUTIONSAI agentsSoftwareAutomationModern operations
Information moves. Your team moves forward.

From how work happens. To how it should.

  1. Discover
  2. Map
  3. Redesign
  4. Build
  5. Operate

Most businesses weren’t designed for AI.

Adding another tool won’t fix the system.
Understanding the business will.

Spreadsheets. Inboxes. PDFs. Software that doesn’t talk. As a business grows, the work between the tools grows with it.

  • The same data, entered twice.
  • Knowledge stuck in documents.
  • People holding processes together.
  • Reports that arrive too late.

We start with the business,
not the technology.

  1. 01

    Discover

    We learn how your people, tools, documents, and workflows actually operate. Including the workarounds.

    What you get from Discover

    Operational brief

    A shared picture of how work happens, what gets in the way, and which outcomes matter.

  2. 02

    Map

    We make the handoffs and dependencies visible, and find where time, money, and information are lost.

    What you get from Map

    System map

    A clear view of your tools, information flows, dependencies, and the work happening between systems.

  3. 03

    Redesign

    We rethink high-value workflows around AI, automation, and a better flow of information.

    What you get from Redesign

    Workflow blueprint

    A practical plan for the new workflow, with priorities, human checkpoints, and a build-or-buy approach.

  4. 04

    Build

    We create and connect the software, agents, and internal tools that make the new way work.

    What you get from Build

    Working systems

    Software, agents, and integrations tested against the actual workflow, with a clear handover to your team.

  5. 05

    Operate

    We monitor, maintain, and improve your systems as the business grows and changes.

    What you get from Operate

    Improvement roadmap

    Monitoring, maintenance, and a prioritized plan to keep improving as your needs change.

One partner. Every layer of your business.

From the data foundation to the systems your team uses every day. We build, connect, and care for the whole operation.

Intelligence, with a job to do.

AI designed for real work, with the right context, controls, and human checkpoints.

  1. Context

    Connect your data, systems, and business goals.

  2. Reason

    Apply the right models, tools, and guardrails.

  3. Review

    Keep people in control where it matters.

  4. Act

    Put it to work in your systems and workflows.

AI Engineering

Build and evaluate AI applications around your data, workflows, and business requirements.

AI Agents

Agents that reason across business information and execute controlled workflows.

Workflow Automation

Replace repetitive administration with reliable processes and clear handoffs.

Intelligent Documents

Extract, classify, validate, generate, and route business documents.

AI Knowledge Systems

Give teams permission-aware access to knowledge across documents, systems, and data.

Voice & Communication

AI-assisted phone, email, customer service, intake, and communication workflows.

Talk through your AI priorities

Use the best tools.
Build what makes you different.

Integrate what works.

We evaluate existing software, AI platforms, and APIs first. When a good tool already solves the problem, we connect it.

Build what’s missing.

When your workflow creates an advantage, or existing tools don’t fit, we build around your business.

AI shouldn’t be another tool your team has to manage.

The goal is a business where intelligence, automation, and software work quietly throughout the operation.

Built for your kind
of complexity.

Different businesses. Familiar friction. Explore where better systems could change the day-to-day.

01

Technology & IT

Turn service requests into coordinated action.

  1. Request
  2. Triage
  3. Resolve
Explore the workflow for Technology & IT
The friction

Requests arrive in inboxes. Context lives in separate tools. Your team keeps the handoffs moving.

A better way

Connect intake, knowledge, and service workflows so the right information reaches the right person—with clear review points.

  • Service intake & routing
  • Internal knowledge systems
  • Connected project delivery
Discuss your operations
02

Business & commercial services

Connect client delivery from intake to invoice.

  1. Intake
  2. Delivery
  3. Billing
Explore the workflow for Business & commercial services
The friction

Client details, delivery updates, and billing records are spread across teams and spreadsheets.

A better way

Create a connected flow from a new request to completed work and accurate billing, with visibility at every handoff.

  • Professional services operations
  • Document & approval workflows
  • Billing integrations
Discuss your operations
03

Multi-unit retail & franchises

Keep every location on the same page.

  1. Locations
  2. Shared data
  3. Decisions
Explore the workflow for Multi-unit retail & franchises
The friction

Every location has its own workarounds. Reporting depends on collecting and reconciling information by hand.

A better way

Bring location data into a shared operating view, standardize repeatable workflows, and surface the exceptions that need attention.

  • Location-level reporting
  • Inventory data integrations
  • Standard operating workflows
Discuss your operations
04

Transportation & logistics

Bring dispatch, documents, and billing together.

  1. Dispatch
  2. Documents
  3. Invoice
Explore the workflow for Transportation & logistics
The friction

Dispatch updates, delivery documents, and invoice details move through separate systems and manual follow-ups.

A better way

Connect operational events with the documents and financial records they depend on, keeping people in control of exceptions.

  • Document intake & validation
  • Dispatch system integrations
  • Delivery-to-invoice workflows
Discuss your operations

For founder-led companies, multi-location businesses, and operationally complex SMBs.

Illustrative workflows. Designed around your operation.

Technology should adapt to your business. Not the other way around.

10 years
In technology & analytics
ASC
Private equity firm · $10B AUM

A decade at the intersection of technology and operations.

Beni Sibomana

Founder / NovaPath Solutions

An operator’s perspective.
An engineer’s approach.

Before founding NovaPath, I spent 10 years in technology leadership and data analytics at ASC, a private equity firm with $10 billion in assets under management.

As a CTO and data analyst, my work spanned IT management, business analytics, enterprise billing, finance, and day-to-day operations. That experience shaped a practical approach: understand the operation, connect the information, and build technology around the people doing the work.

I founded NovaPath to bring that approach to growing businesses. We combine AI, custom software, and automation with the operating discipline to make those systems useful, reliable, and ready to evolve.

Show us how
your business
works.

We’ll help you find what should work differently.

Chicago, Illinois
Serving businesses across the United States

Prepare an email to our team.
You review it before sending.